Program Management Office (PMO) Support

What is PMO? the hub where strategy and execution come together. A PMO is the spine of a successful project management approach at an organization. It is a function that provides decision to support strategy. A PMO underpins the project delivery mechanisms by ensuring that all business change in an organization is managed in a controlled way.
LDM’s Standard for Portfolio, Program and Project Offices, the most mature PMOs provide:

  • Governance: ensuring that decisions are taken by the right people, based on the right information. The governance role can also include audit or peer reviews, developing project and program structures and ensuring accountability.
  • Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making.
  • Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned, templates and best practice.
  • Delivery support: making it easy for project teams to do their jobs by reducing bureaucracy, providing training, mentoring and quality assurance.
  • Traceability: providing the function for managing documentation, project history and organizational knowledge.
So what does that actually mean in practice? PMO teams fulfill a variety of functions on a day-to-day basis including:

  • Gathering data about project progress and producing reports
  • Developing standards and processes
  • Encouraging (or enforcing where necessary) the use of those standards and processes
  • Managing resources for projects
  • Delivering training and mentoring project team members
  • Managing dependencies across multiple projects
  • Tracking benefits
  • Reporting on financial information such as return on investment.